We do not maintain a warehouse of ready-made tiles. Every tile we produce — whether a single square-foot sample or a full project order — is custom-made for that specific client, in that specific colour, at the time of order. We carry no stock.

Producing a sample is not a matter of pulling a tile from a shelf. It requires the same full production sequence as any order: sourcing raw clay, formulating colour pigments from mineral compounds, shaping each tile by hand, sun-drying, glazing, and firing in our traditional wood-burning kiln. Each colourway demands its own precise pigment mixture and kiln temperature calibration. There are no shortcuts, and no way to produce an authentic zellige tile any faster.

From your request to the moment your sample leaves Morocco, every step is carried out by hand in our Fez atelier by artisans trained in an unbroken tradition of ceramic craft.

The sample fee reflects the true cost of custom production and international freight. It is not a margin — it is the actual, unsubsidised cost of having a bespoke zellige tile hand-made and shipped to you from Morocco.

Your sample is a guide to colour character, glaze depth, weight, and surface texture — not a colour-matched guarantee. Because zellige is fired in batches and every kiln firing is slightly different, your production order may differ subtly from the sample you receive. This is not a defect; it is the living nature of handcraft that has distinguished zellige for eight centuries.

We encourage you to view your sample under the lighting conditions of your actual project space, ideally placed against your intended wall or pool surround materials, before confirming your order.